Rising Complaints About Water and Electricity Outages in the Fes-Meknes Region After Management Transition

Several cities and neighborhoods across the Fes-Meknes region are witnessing a growing wave of discontent among residents in recent times, following ongoing disruptions and sudden outages in drinking water and electricity services. These grievances have surfaced directly after the regional multi-service company assumed responsibility for managing the sector, succeeding the previous independent agencies.

“Fes News” has documented numerous complaints from citizens and local stakeholders, voiced on social media platforms and in various statements, pointing to a noticeable decline in service quality. Residents highlighted frequent, unannounced water outages, as well as persistent power interruptions that, in some instances, resulted in the damage of household electronic appliances. Notably, the company’s announcements generally pertain only to scheduled outages, without providing sufficient explanations or prompt responses to emergency disruptions, which have reportedly become more frequent.

It is worth underlining that regarding the recent water outage, the company did notify residents, albeit belatedly, and placed responsibility on the producing company, which itself acknowledged the issue. As for electricity, residents confirmed that it too has been subject to abrupt service cuts, alongside notable increases in their utility bills—both issues that have sparked widespread dissatisfaction.

Amid this situation, residents insist on the urgent intervention of the responsible company to improve service quality by addressing technical failures swiftly and effectively. They also call for a transparent communication policy that demystifies the reasons behind these technical challenges and outlines the measures being taken to prevent their recurrence in the near future.

It should be noted that “Fes News” has attempted to contact the officials at the regional multi-service company to obtain clarifications regarding these complaints. The outlet pledges to publish their response upon receipt, in the spirit of presenting both sides of the story.

About محمد الفاسي