فاس نيوز ميديا جريدة الكترونية جهوية تعنى بشؤون و أخبار جهة فاس مكناس – متجددة على مدار الساعة
Following Fes News’ coverage of the temporary suspension of postal services at the Sundus agency in the Oued Fès neighborhood—which caused public dissatisfaction due to system outages—and after publishing the article titled “Complaints About Postal Service Suspension at Sundus in Oued Fès and Its Impact on Citizens,” the newspaper received official clarifications from an authorized regional source at Poste Maroc.
The source confirmed that the temporary issue has been resolved, and that starting next Monday, customers will be able to resume sending their shipments through the Sundus agency, which was the subject of the complaint. The source explained that the disruption was related to the automation of procedures concerning shipments, including pricing, destination, and other technical processes that have been updated to ensure improved service quality.
Fes News acknowledges Poste Maroc’s prompt response to its publication and expresses appreciation for the efforts made to overcome the technical difficulties that affected service operations. The newspaper also reaffirms its ongoing commitment to serving the nation and the public interest, striving to elevate the quality of services provided to citizens in line with Morocco’s aspirations to join the ranks of great nations.
Fes News confirms it will continue to closely monitor the situation and maintain communication with the relevant authorities to provide full transparency to the public and address customers’ inquiries.
Source: Official clarifications from Poste Maroc – Fes News website
