The newspaper has received complaints from one of its readers regarding the suspension of postal services at the “Sundus” agency in the Wad Fez neighborhood. Citizens are facing significant difficulties sending their parcels and communicating with the agency due to what they described as a “system failure” and the absence of the employee in charge of the facility because of vacation, resulting in the agency’s closure under the pretext of the main employee’s leave.
According to the message received by the newspaper, users suffer from the lack of nearby alternatives, forcing some groups to go to the main post office in the city center. This causes additional burdens, especially regarding transportation and travel costs, particularly for those without private means of transport.
Citizens express their dissatisfaction with this situation and call on the relevant authorities to provide urgent solutions to ensure the continuity of postal services at the local Sundus agency, especially since postal services are essential and cannot tolerate interruption, particularly given the heavy reliance of many citizens on them for sending documents and parcels.
It is noteworthy that Barid Al-Maghrib (Morocco Post) offers multiple services nationally and internationally, including express and economical shipments, and works to ensure service quality and meet the needs of customers, whether individuals or companies. However, the suspension of services in some local agencies raises questions about the readiness of these agencies and their ability to continue providing uninterrupted services.
The newspaper will closely follow the matter and seeks to contact the competent authorities to provide official clarifications and respond to the inquiries of affected citizens.
From the site: Fès News