In light of the growing reliance on digital technology, citizens are experiencing a real ordeal with deteriorating internet services that have become a daily burden across various societal segments.
User complaints are multiplying, highlighting recurring issues such as low internet speeds and frequent connection interruptions, directly impacting daily work and transactions that now fundamentally depend on the worldwide web.
Despite contractual commitments and attractive advertising promises made by telecommunications companies, subscribers find themselves facing a bitter reality that completely contradicts the advertised services. Despite paying monthly bills, they suffer from poor customer service and substandard technical performance.
Many citizens recount painful stories about how poor internet services affect their work and studies, forcing them to deal with repeated disconnections and internet speeds barely sufficient for basic usage.
These practices put the credibility of telecommunications companies into question, pushing consumers to demand intervention from regulatory bodies to impose strict quality standards on internet service providers.
The crisis appears to have transcended individual complaints to become a societal issue requiring urgent intervention from competent authorities to protect consumer rights and compel telecommunications companies to provide services commensurate with the financial value paid by subscribers.
Amid this suffering, citizens wonder: When will telecommunications companies assume their responsibility and honor their commitments? Will there be genuine improvement in the state of deteriorating internet services?