During a session with deputies on Monday evening, Minister of Industry and Trade, Ryad Mezzour, revealed his ministry’s efforts to enhance consumer protection from “the risks of e-commerce.” He explained that the ministry is currently working on a new draft law concerning consumer protection, which will include additional conditions, such as tariffs on electronic platforms to facilitate access for citizens and consumers, allowing for administrative decisions to be made.
In response to an oral question from the Socialist Group – the Federal Opposition regarding consumer protection in e-commerce, Mezzour confirmed that measures to revise the consumer protection law are in line with the developments in e-commerce. He pointed out that the right of withdrawal is one of these measures, along with definitions and guarantees.
He also added that the government aims to ensure that the customs and tax contributions of e-commerce are equal to those paid by other traders.
On her part, a deputy from the Socialist Group emphasized the importance of hastening the issuance of a regulatory law to organize those working in e-commerce in light of ongoing digital developments, while also highlighting the need for awareness of its risks. However, she also noted the positives that should be acknowledged in this field.
Support for Small Traders and Enhancing Integration with Modern Trade
In another context, the minister noted that “small traders” still dominate 80% of the national proximity trade market. He confirmed that the government is working to enhance integration between small traders and modern networks, which currently comprise 1,000 units compared to 250,000 small shops.
Mezzour explained that small traders play an important social role by providing direct financial services to citizens, lending an average of 840 dirhams to each Moroccan household. He indicated that about 30% of these transactions are unrelated to goods sold but involve bill payments or direct cash provision.
New Developments in Industrial Zones
Regarding the establishment and upgrading of industrial zones, the minister stated that Morocco currently has approximately 13,000 hectares of equipped industrial areas or those nearing completion. He praised the progress made in the past three years through the development of 3,700 hectares of industrial land, while another 3,800 hectares remain planned.
Mezzour affirmed that the government is committed to providing suitable industrial zones in every region to meet investors’ needs and ensure spatial justice in industry and its regions.