فاس نيوز ميديا جريدة الكترونية جهوية تعنى بشؤون و أخبار جهة فاس مكناس – متجددة على مدار الساعة
Interior Minister Abdelouafi Laftit has issued a new ministerial memorandum aimed at organizing the taxi sector in Morocco and improving its service quality. The memorandum includes a set of strict measures and procedures directed at regional governors and provincial administrators to address the irregularities plaguing the sector.
Key Points in the Ministerial Memorandum:
- Facilitating complaint submission through dedicated phone numbers and email addresses.
- Enhancing field monitoring and controlling overcrowded and disorderly stations.
- Intensifying control of scoring centers and organizing mobile patrols to detect violations.
- Accelerating the renewal of the taxi fleet by withdrawing dilapidated vehicles and replacing them with new ones.
- Adopting modern technologies to enhance service transparency, such as supporting digital booking applications and mobile phone platforms.
Ministry’s Stance on Electronic Applications:
The memorandum emphasized the need to combat illegal transportation, especially concerning unauthorized electronic applications. Simultaneously, it called for supporting digital booking applications and mobile platforms that provide advance reservation services, indicating a trend towards regulating and licensing these services rather than banning them entirely.
Additional Measures:
- Improving the relationship between drivers and customers through qualification training programs for drivers.
- Proposing to honor distinguished drivers to motivate performance improvement.
- Continuous evaluation of implemented procedures and preparing detailed reports on achievements and observations.
These measures aim to improve the sector’s competitiveness and ensure its sustainability, focusing on providing transportation services that meet citizens’ expectations and contribute to Morocco’s economic and social development.
